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You love your Nespresso® machine, and it gives you love. You clean and descale it at least once a month to keep it in tip-top shape and stay on top of the maintenance schedule. Yet, sometimes, your machine only makes half a cup of coffee, or you end up with a watery and bitter cuppa. These things do tend to happen, even with proper maintenance and cleaning, but don’t fret! In this blog, you will find quick & easy solutions to some common Nespresso® issues that won’t cost you thousands!

Nespresso® Machine is making only half a cup

If your Nespresso® machine only makes half a cup lately, you might have to reset your machine to factory settings. Don’t worry, it’s less daunting than it sounds! This guide will help you reset or programme your machine to your specific needs in less than 5 minutes!

Nespresso® Machine is making watery coffee

Do you find that your Nespresso® machine is brewing more water than coffee? Yuck! We can only imagine the disappointment, but fear not! This blog will help you identify and rectify the problem, leaving you with a delicious, fresh cup of coffee with the appropriate amount of water!

Nespresso® Machine is clogged and pouring slowly

Is your Nespresso® machine clogged, giving you poor and very slow flow? Or pouring coffee slower or thinner than usual? It might be that coffee is not flowing properly or even flowing at all, just slowly dripping out of the machine. Or perhaps you are not happy with the amount of coffee you are getting in your cup lately? Read more here to find out how to fix and prevent the flow problem from occurring again in the future!

Nespresso® making bitter coffee

When brewing a Nespresso® coffee, you should expect to taste some sweetness, acidity, a pleasing body, and, of course, freshness with a pleasant aftertaste. One thing you should not expect is a foul, bitter taste. This is not to say there isn’t any bitter profile at all; however, an overwhelming bitterness should never be welcome in a cup. Learn how to get back that coffee deliciousness here!

Do you have any other issues not listed here? Find your problem & an easy solution in this blog and start enjoying your coffee the way it is meant to be enjoyed: hot, fresh & delicious!

Remember, a little maintenance goes a long way in preventing future problems, that’s why we recommend regular cleaning & descaling. Love your coffee machine and it will love you back!

Cleaning your Nespresso machine has never been easier, with the easy-to-use Caffenu cleaning capsules. These cleaning capsules perform the essential task of cleaning and removing old coffee, residue, and oils from your Nespresso machine. What’s incredible, is that you can clean your Nespresso machine the eco-friendly way. Find out more about Nespresso cleaning capsules and how you can use them in your machine, with our informative instruction video.

Each time a coffee or hot drink is brewed in your coffee capsule machine, old coffee and residue accumulates. Furthermore, a combination of the build-up and moisture makes it attractive for bacteria to colonise in and around the brewing chamber.

Thankfully, Caffenu offers two different cleaning capsules for your Nespresso machine, with each one boasting its own unique cleaning formula. Learn about the Caffenu ‘Original Formula’ and ‘Eco Formula’ cleaning capsules. You can’t go wrong with these capsules, as they both effectively rid your machine of unwanted build-up and bacteria with a powerful foaming agent.

Additionally, the Caffenu cleaning capsules are fully compatible with all Nespresso Original Line capsule machines, but not Vertuo machines.

Try a Caffenu cleaning capsule and witness the formula in action! Watch the video below and learn how to effectively clean your Nespresso machine the eco-friendly way.

Moreover, it is important to note that descaling is also essential in maintaining your Nespresso machine!

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Coffee machines are essential pieces of equipment in households and the hospitality industry around the world. Coffee machines, both domestic and commercial, are quite durable, offering years of service. However, the durability and lifespan of a coffee machine is dependant on how you maintain it. That’s why it is important to take care of these essential machines.

Remember to clean your coffee machine

It is easy to forget to maintain and take care of a coffee machine, especially in today’s fast-paced life. However, you want to remember to give it a clean at least every now and then! Even if you don’t use your machine often, each time you brew a coffee, residue still builds up in parts of the machine. These build-ups can quickly lead to blockage, and eventually machine malfunction.

Whether you use a capsule coffee machine, or an espresso machine, you need to give it a good clean to ensure the machine not only lasts, but also brews quality coffee. If you have a specific machine, but don’t know what you need to clean it, then read this blog to find out what cleaning products your coffee machine needs.

When you should clean your machine

When you should clean your coffee machine is often dependant on the machine you have, and how often you use it. If you are unsure of how or when to clean your coffee machine, then here is a guide on the most popular coffee machines and how to clean them.

When it comes to capsule coffee machines, it is important to frequently give your machine a clean if you are a fan of brewing hot chocolate, or flavoured coffee, and tea capsules. These capsules tend to leave stubborn residues behind, and also the flavour. What’s great, though, is that many capsule coffee machines, have a cleaning capsule to easily remove the stubborn residues and build-up!

Moreover, another thing to consider with capsule machines, and other coffee machines alike, is the need to clean them when left unused for a while. This is because any coffee residue and oil that was left behind after the last use has had time to settle and likely become a breeding ground for bacteria. Any water left behind in the tank or pipes will also likely be old.

So, no matter what coffee machine you have, or how often you use it; you should always remember to clean your coffee machine!

Ever got so excited to try a new coffee in your capsule machine that you forgot to eject the capsule after brewing? This isn’t a problem if you eject it a few hours later before another cuppa. It can, however, become a problem if it’s left overnight or longer, especially if you own a Dolce Gusto® machine. To be safe, on any capsule machine, always eject the coffee capsule once you made your coffee.

Dolce Gusto® capsule machines

Why would leaving the coffee capsule inside the machine be a problem? Well, if you do not remove the capsule until the next day, the coffee grinds inside the capsule would have likely dried up, and in case of your Dolce Gusto® trapped the needle that injects the water. You’ll notice that no matter how much you pull, the capsule won’t come out. This can be very frustrating.

So what to do if this happens to you? Is your Dolce Gusto® capsule stuck inside your machine? First & most important: don’t force the compartment, as you could break it and then it’s hopeless. The brewing needle in a Dolce Gusto® capsule machine is small, and can be broken, so don’t force it.

The best thing to do if you forget the capsule inside your coffee machine, is to make sure you lift the needle first and then try to pull it out VERY SLOWLY to remove the capsule.

Re-inject the needle if the capsule is still stuck and run the machine again, as if to brew another cup. When you run water again, the dried remains will soften, and you will be able to remove it without difficulty. However, put a glass underneath and don’t even think about drinking whatever comes out of it!

It is also never a bad idea to run a descaling solution through your machine. This will ensure all pipes are clear, and your coffee hot and fresh. Try our Caffenu Eco Descaler for an eco-friendly descaling solution.

Nespresso® capsule machines

The same can be said for ejecting capsules from Nespresso® machines. A coffee capsule won’t necessarily get stuck if you leave it in a Nespresso® machine (it’s possible), but it will get mouldy. Additionally, a capsule left in the brewing chamber will leave room for bacteria to colonise, as well as bad smells to arise. Although, bacteria and smells could arise in any capsule machine with a capsule left in it for too long!

If you do happen to forget a capsule in your machine for too long, it is highly recommended that you clean your Nespresso® machine before brewing your next coffee. It is, however, always good measure to give your machine a proper clean every now and then.

We covered the importance of ejecting coffee capsules from Dolce Gusto® and Nespresso® machines, but the same goes for any coffee capsule machine on the market. Whether it be a Keurig® K-cup® brewer, or a Lavazza® Blue®, it is generally a good idea to eject coffee capsules from the chamber, after brewing a coffee.

If you own a Nespresso® Original machine, you know it has many perks; the variety of drinks you can enjoy, including the compatible capsules they can brew. However, all is good and well, until a fault arises with the machine. If you ever brewed an unusually watery cup of coffee, then keep reading. Let’s see why a Nespresso® machine makes watery coffee.

Using refillable/reusable Nespresso® capsules

Using refillable capsules is noble, and can save money, however, they can leak and cause coffee to be watery. This leakage is likely due to an incorrect coffee grind used in the capsule, causing poor extraction and leakage.

If you do use refillable capsules and experience watery coffee, you could try adjusting the grind of coffee used in the capsule until you find the leakage stops. Alternatively, you could test a regular capsule in the machine to see if that works.

If neither of the above stops the leakage, then you likely need to have your Nespresso® machine serviced.

Compatible coffee capsules

Some compatible coffee capsules can cause leakage because of a design flaw in the capsule, and/or possible incorrect filling by the coffee capsule supplier/filler. A design flaw can cause water to bypass the capsule when brewing, making the water go around the capsule. The capsule could also not be pierced correctly, causing a poor, watery coffee extraction.

If you do use Nespresso® compatible coffee capsules and experience watery coffee, you might want to try an original Nespresso® capsule and see if that helps. If the leakage persists after trying an original capsule, then you need to have your machine serviced.

Faulty machine mechanism

Lastly, a faulty mechanism in the machine could be the reason you’re drinking watery coffee. A fault may arise inside the machine itself, that could then lead to leakage. If you know that the coffee capsules you use are not the cause of your watery coffee, then you need to get your coffee machine repaired.

If you find yourself experiencing any other issues with your Nespresso® machine, then you can find solutions to any possible issue you have here. Don’t forget that you also need to give your machine a good clean every now and then!

2021 has been another roller coaster of a year, with many challenges. Therefore, we have a lot to be grateful for here at Caffenu. We are amazed by the continued support from our amazing customers and the new customers we welcomed this year. We thank the Caffenu team for the commitment to product quality and customer service with existing products and also new product innovations. Let’s celebrate together and have a look at the 2021 Caffenu Highlights – A year to remember!

2021 Caffenu Highlights

Caffenu has a few highlights to acknowledge. Firstly, we have revamped our packaging with a fresh, NU look. Even though our packaging boasts a new look, the Caffenu products still hold the same tried and tested quality ingredients and formula. This holds especially true since we recently had many of our products Intertek Certified! Read here to see what the certification means.

Additionally, we have introduced some new and exciting innovations to the world of food and beverages! We are proud to announce that the Eco Formula Nespresso® compatible cleaning capsule is now available as a totally eco-friendly compostable capsule. Lastly, introducing the Caffenu Superfood range, for Nespresso® compatible coffee capsule machines!

Our new Superfood range consists of three healthy, yet tasty blends, and has already made its way to the supermarket shelves of Qatar! Try a delicious Green Tea Matcha, a Beetroot & Ginger, or a Golden Turmeric. Each blends boasts a range of potential health benefits, and flavour!

We want to say a huge thanks to all of our amazing distributors, partners, resellers and customers for your continued support and trust in our brand. This is to a future of strong and successful relationships.

Have a wonderful remaining few days of 2021. Happy holidays to you and your loved ones!

And don’t forget to watch our Caffenu Highlights video to enjoy all our notable 2021 highlights in one spot.

The perks of having a capsule coffee machine like Nespresso® or Lavazza® are endless. You get to enjoy varieties of coffee, tea, and hot chocolate, all in the convenience of a capsule. These drinks, however, leave residue in your capsule coffee machine, but some drinks are worse than others. Here is the beverages that leave the worst residue in your capsule coffee machine. But don’t you worry, we will also guide you in how to remove these nasty residues.

Flavoured Coffee, Hot Chocolate, and Tea residues

The arrival of capsule drinks like flavoured coffee and hot chocolate was warmly welcomed by the capsule coffee machine community. Drinks like these are great and make having a capsule machine more worthwhile.

However, they tend to leave a dominating residue behind after each brew, affecting the taste of the next coffee you brew. Drinks like hot chocolate can leave an even thicker layer in your machine’s brewing chamber and washer plate. The washer plate especially builds up the most dirt, causing bacteria build-up and machine malfunction when left untended.

Flavoured coffees, on the other hand, can leave behind a bit more oil than regular coffee, due to the flavouring that is added to the beans. More odour and flavouring will also be left to linger in your next brew.

Those that enjoy brewing certain teas might even find a slight discolouration between brews, how’s about a cup of green coffee? All jokes aside, the combination of tastes and colours in your favourite coffee would not be pleasant.

You might find yourself tempted to stop with the flavoured coffees and hot chocolates now, but that isn’t necessary. There is a cleaning solution that will allow you to continue enjoying all these drinks!

How to remove nasty residues from your coffee capsule machine

residue in capsule coffee machines

There is only one way in effectively removing the residues of drinks like flavoured coffee, and hot chocolate. It can be achieved through the unique and powerful foaming action of a cleaning capsule.

The cleaning capsule can remove all beverage residue and oils from the brewing chamber and washer plate in just two minutes.

You might need to use two cleaning capsules if you haven’t cleaned your machine in a while, or at all. This is what comes out of your machine when using a Caffenu® cleaning capsule.

See? There’s no need to give up all the special drinks you enjoy brewing. All you need is to do some cleaning to prepare your machine for the next taste adventure!

Cleaning your coffee machine is vital for its lifespan, and the quality of coffee you drink. Here are the mistakes to avoid when cleaning these specific types of coffee machines.

Cleaning Coffee Capsule Machines

Avoid using vinegar when descaling a coffee capsule/pod machine, such as a Nespresso® coffee machine. Vinegar leaves a smell behind, and it doesn’t effectively remove limescale build-up. Learn about proper descaling, and how you can achieve it.

Additionally, you need to flush out your machine to clean the parts where the coffee pours out. However, a common mistake made when doing this, is only running hot water through the machine.

Flushing the machine with water doesn’t effectively remove old coffee oils and residue build-up, not to mention the bacteria. See how a Caffenu® cleaning capsule thoroughly cleans a coffee capsule machine.

Don’t forget about cleaning your machine’s capsule basket and drip tray, which also requires frequent soaking. Simply use the solution after using a cleaning capsule to soak your drip tray and capsule basket, scrub gently and rinse.

Cleaning Espresso Machines

A common mistake with cleaning espresso machines is not cleaning their parts often enough. You should flush the group head each time you brew an espresso shot, and wipe the portafilter down as soon as you can.

Avoid using steel wool or a metal sponge on steel surfaces like the steam wand and group heads. Doing this will make scratches without actually cleaning the parts. Use a gentle wipe such as microfiber.

Use a fast-acting cleaning powder to remove old coffee oils & build-up from your espresso machine’s group heads & valves, great for backflush routine. Soak removable parts: portafilters, filter baskets & shower screens.

Clean your espresso machine’s steam wand, or any steam wand for that matter, with a milk system cleaner. The milk system cleaner removes all milk solid build-up, and clears blockages.

Lastly, you also need to descale your espresso machine, to remove limescale from the machines heating source. Espresso machines which have a removable watertank can use a simple liquid descaling solution.

Cleaning Filter Coffee Machines

One mistake made here is only cleaning the coffee pot/carafe. All removable parts of a filter coffee machine need to be cleaned. Clean the pot and funnel using a Caffenu® cleaning tablet.

A filter coffee machine can also be descaled, as it builds up limescale. You can use a simple liquid descaling solution that you run through your filter coffee machine every 3 months for best results.

Overall

Use the right tools to clean your coffee machine. And ensure to clean all parts of it, not just the ones you can physically see. Send us a question if we can help in any way on what the best way is to clean your coffee machine!

Proper descaling and maintenance of your coffee machine is vital for its lifespan and the quality of coffee it brews. All coffee machines with water reservoirs build up limescale and calcium deposits in their heating components, like the element, thermoblock and piping. The question that remains is: What should I use for proper descaling? And can I use Vinegar to descale my Coffee Machine?

To answer this question, it is important to understand what descaling means and which build-ups you are trying to remove from your coffee machine when descaling. One such build-up is limescale.

Limescale in your coffee machine

Limescale comes from calcium and mineral deposits present in water, especially municipal water. This build-up forms on your coffee machine’s internal parts, causing weak machine performance. Colder, poorer-tasting coffee comes with that poor performance.

There is ways to minimize the amount of limescale that builds up inside your coffee machine. For example, you can consider using fresh filtered water in your machine, as it keeps the build-up to a minimum, learn more here. However, the best and only solution to preventing and especially for removing limescale, is through proper and also regular descaling.

What is descaling?

Descaling is the act of removing the above-mentioned deposits from your coffee machine, to remove limescale and rust from the internal elements and heating elements. But what you use to descale can make a big difference. We have all heard of a few ways to “descale” a coffee machine, and vinegar seems to come up a lot as a recommendation.

Can I use vinegar to descale my coffee machine?

Some articles likely mention using common household vinegar to descale, which unfortunately does not turn out to be very effective. Vinegar is very weak and mild acid which is not effective to remove limescale or rust. Plus, you run the risk of leaving a vinegar taste in your machine. Vinegar has a potent smell which can take ages to get out of the pipes of your machine. And coffee and vinegar taste is not a good combination for your next cup.

Proper descaling with lactic acid

A premium and food safe way to ensure the proper descaling of your coffee machine is using a lactic acid based descaling solution. Lactic acid is used in many detergents and soaps due to its natural antibacterial properties. Lactic acid effectively removes limescale build-up from a coffee machine’s internals, while leaving little to no residue behind. It is also very effective in the removal of rust.

Our recommendation: An eco-friendly yet effective Descaler

We recommend looking for a lactic acid based solution (not to be confused with citric acid, as it is less effective) that is good to the environment as well. Our Caffenu® Eco Liquid Descaler is an eco-friendly, phosphate-free solution that uses a food safe, high-grade lactic acid from Europe which effectively removes any build-up that may hinder the performance of your coffee machine, be it a household or commercial machine. Additional additives have been added to assist in the breakdown of the deposits. It has naturally antibacterial properties for a hygienic rinse and provides a sanitising action for all your machine’s internal components. Most importantly it has no smell and leaves zero taint or stains ensuring you get the best coffee out of your coffee machine.

Nespresso® machines are nifty appliances, always there to provide a quick and easy coffee. It is a give and take relationship, though. It provides the quality coffee we require, but we also need to take care of it to retain that quality. This is where descaling your machine comes in.

Caring for your Nespresso® Machine

Care comes in the form of descaling and cleaning. Descaling is crucial in removing the build-up of calcium and magnesium deposits that form limescale on the heating element and thermoblock in your machine.

Calcium and Magnesium Build-up in Nespresso® Machines

Calcium and magnesium deposits come from the minerals in your tap water. The “harder” the water, the more minerals present. Each brew with your Nespresso® machine causes the deposits to accumulate and develop limescale.

Accumulation of limescale on your machine’s heating components prevents them from heating the water to its optimal temperature, resulting in cold, poor-tasting coffee.

How often should you descale your Coffee Machine

Certain machines such as the Nespresso® Lattissima, and VertuoPlus inform you when to descale. On the Lattissima an orange light on the button will alert you, and the VertuoPlus will shine half green, half orange.

It’s okay If your machine does not alert you. Most manufacturers recommend that you descale your machine every 3-6 months to keep the heating components in tip-top condition. The recommended usage also depends on the water hardness in your area.

You can find out if your water is hard with a simple and easy DIY test. You will need a clean and clear empty bottle with a cap, and some pure liquid soap.

Fill the bottle one-third full of tap water, add a few drops of liquid soap and shake well for a few seconds. If there is a lack of foamy bubbles and the water appears cloudy and/or milky, your water is likely hard.

How to Descale your Coffee Machine

First check your machine manufacturer’s instruction manual for descaling and rinsing procedures.

  1. Pour 100 ml (single dose) of Caffenu® Descaler into the water tank of your machine, with 500 ml of water to make the descaling solution.
  2. Place a large container under the brew spout and run a brewing cycle to dispense approximately 200 ml of the solution into container.
  3. If your machine has a steam wand, then run an additional 200 ml of the solution through it, into the container.
  4. Repeat steps 2 & 3 until all the solution has been dispensed, allowing the machine to sit for 5 minutes between each cycle.
  5. Rinse the tank then fill it with clean water and repeat steps 2 & 3 with clean water. Once done, wipe the machine and surface around it with a damp cloth.

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