This Website is provided for information and marketing services only. Caffenu does not collect Personal Data beyond that which is required to directly interact with You and provide requested information to You.
Use of the Website is subject to this Policy. By using the Website, Users (“You”, or “Your” may be used interchangeably with “User”) signify consent to processing of Personal Data in accordance with this Policy. We may amend this Policy at any time. All amended terms shall be effective immediately upon the posting of the revised Policy and any subsequent activity in relation to the Website shall be governed by such amended terms and conditions of usage. If You do not agree with any term in this Policy, please do not use the Website or submit any personally identifiable data through the Website.
This Policy was last revised on 17 June 2022.
You are advised to regularly visit the Website for any amendments or updates.
In this Policy the following definitions shall apply:
1.1. “Analytics” shall mean the collection, discovery and interpretation of meaningful observations, occurrences or patterns in User behaviour on the Website. Analytics do not contain any Personal Data.
1.2. “Caffenu” means Coffee Capsules Direct t/a Caffenu (Pty) Ltd (Reg No: 2013/083136/07). A company duly incorporated and registered in the Republic of South Africa.
1.3. “Cookies” means small blocks of analytical data generated automatically through Your use of the Website. Our Cookies are described in detail on the Website.
1.4. “Controller” means the person which alone or jointly with other, determines the purposes and means of processing of Personal Data. We are the Controller for Personal Data submitted by You on or through the Website.
1.5. “Data Subject” means the natural person to whom Personal Data relates.
1.6. “GDPR” means the General Data Protection Regulation 2016/679.
1.7. “Personal Data” means any information relating to an identified or identifiable natural person, that is, a person who can be identified, directly or indirectly with reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, psychological, genetic, mental, economic, cultural or social identity of that natural person.
1.9. “Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller.
1.10. “Services” means the limited services offered on the Website which include general information on Caffenu products, a newsletter and a “Contact us” form where You may submit any queries directly to Us.
1.11. “Third Party” means a person other than the Data Subject, Controller, Processor and persons who, under the direct authority of the Controller or processor, are authorised to process personal data.
1.12. “User/s” means You the visitor of the Website.
1.13. “User Data” shall collectively refer to all data (including Personal Data) provided and/or generated by Users who visit the Website. User Data includes: names, email address and analytical information generated by the Cookies.
1.14. “Website” means this Website through which Caffenu provides information on its Services and offerings to You.
1.1. Consent For Collection And Processing
By accessing, visiting, or using the Website, You grant consent to Us to process Your Personal Data. Consent is gained as follows:
Where You submit the Personal Data of another, You warrant that You have obtained consent from that person to submit their Personal Data to Us.
1.2. Purpose For Collection And Processing
We only collect and process Your Personal Data to provide the Website and Services You requested from Us by either submitting a query through the Website’s Contact-us form or by signing up for Our newsletter. Our Purpose for collecting Your Personal Data includes:
We expressly acknowledge and undertake to not use any Personal Data for any other purposes without Your consent or as required by law.
1.3. Collection: What and How
The Personal Data We collect varies depending on how You interact with the Website:
Contact Us Queries
You may elect to send a query to Us through the Website by completing the Contact-us form. Personal Data submitted by Users who complete the Contact-us form includes:
The Personal Data submitted through the Contact-us form is collected directly from You by You completing the form.
You may elect to become a reseller of Caffenu products. To find out more on becoming a reseller you must complete the Become a Reseller form. You must submit the following Personal Data:
The Personal Data submitted through the Become a Reseller form is collected directly from You by You completing the form.
You may elect to subscribe to Our newsletter which we will send directly to You at the address You provide to us. We require the following Personal Data from to register You to Our newsletter:
The Personal Data submitted to subscribe to Our newsletter is collected directly from You by You completing the subscription form.
You agree that any and all Personal Data that You provide to Us is accurate. In the event that Your Personal Data contains any errors or inaccuracies, You agree to indemnify and hold Us, Our officers, directors, employees, agents, licensors, and members harmless from and against any claims, damages, actions and liabilities including without limitation, loss of profits, direct, indirect, incidental, special, consequential or punitive damages arising out of Our reliance on such Personal Data.
You must also let Us know immediately if You become aware that Your Personal Data has been provided to Us by another person without Your consent or if You did not obtain consent before providing another person’s Personal Data to Us.
1.5. Processing Of Personal Data
The processing of Your Personal Data by Us shall include the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation, use, dissemination by means of transmission, merging, linking, as well as, erasure or destruction of the Personal Data.
We will only process Your Personal Data, where:
1.6. Further Processing: Who Do We Share Your Personal Data With And Why?
We do not and will not sell, rent out or trade Your Personal Data. We will only share Your Personal Data to Third-Parties in the manner set out in this Policy and in accordance with Your consent.
Note that the term ‘share’ includes the act of ‘disclosing’; ‘transferring’; ‘sending’ or otherwise making Your Personal Data available or accessible to another person or entity.
We make use of third-party service providers through whom Your Personal Data is transferred. These third parties are as follows:
Our Cookies do not collect any Personal Data that could be used to identify You as an individual User.
You have the option of allowing all Cookies or denying all Cookies or only allowing those that You have manually selected.
You may choose when You wish to provide Your Personal Data to Us. You also have the right to withdraw Your consent. However, if You choose not to provide certain details, or if You withdraw Your consent, Your experience with some of the Website features and / or Services, may be affected. To the extent provided for in the GDPR, You have certain rights in respect of Your Personal Data. In particular:
SECURITY OF INFORMATION
We are committed to safeguarding and protecting Your Personal Data and will implement and maintain appropriate technical and organisational measures to safeguard any Personal Data provided to Us from accidental or unlawful destruction, loss or alteration, as well as the unauthorised disclosure of, or access to, Personal Data transmitted, stored or otherwise processed. We have various security measures in place to protect the Personal Data We hold from loss and misuse, and from unauthorised access, modification, disclosure and interference – we will review these processes regularly and improve them when required. We will destroy Your Personal Data once We no longer require it for Our business purposes, or as required by law.
Notwithstanding the above, it is emphasised that even though We have taken significant steps to protect Your Personal Data, You acknowledge and understand that no company, including Ourselves, can fully protect against security risks associated with the processing of Personal Data online.
We shall notify You without undue delay where Your Personal Data has been any accidental or unlawful access, loss or destruction of Your Personal Data.
HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?
When retention of the Personal Data is no longer necessary, the Data will either be deleted or aggregated for Analytics purposes, in which We case We will de-identify Your Personal Data.
Personal Data obtained from Users who complete a contact-us form or who otherwise submit Personal Data by sending an email to Us through email@example.com shall be deleted immediately after termination of the contact between You and Ourselves.
In any event, the Personal Data of Website Users shall not be retained longer than 1 (one) calendar year.
We make use of a third-party hosting service provider to host the Website which is based within the borders of the Republic of South Africa. We are therefore required to transfer Your Personal Data beyond the borders of the European Union.
You explicitly consent to the transfer of Your Personal Data for processing/storage in a server outside of the European Union.
We note that South Africa has not received an adequacy decision under the GDPR, however Your Personal Data is subject to appropriate safeguards under South Africa’s Protection of Personal Information Act 4 of 2013.
We have appropriately vetted Our third-party service providers that they applies a strict level of security safeguards in accordance with industry standards to Personal Data that is transferred from and to its servers.
THIRD PARTY WEBSITES
We may provide links to websites outside of the Caffenu Website, as well as to Third-Party websites. These linked sites are not under Our control, and We cannot accept responsibility for the conduct of companies that may be hyperlinked on the Caffenu Website, from time to time. Before disclosing Your Personal Data on any other website, We encourage You to examine the terms and conditions of the Third-Party and the policy detailing the privacy practices of the Third-Party.
CHANGES TO THIS POLICY
We may change this Policy at any time, in which case any amended terms shall be effective immediately upon the posting of the revised Policy and any subsequent activity in relation to the Website shall be governed by such amended terms. We therefore recommend that You visit this Policy on the Website regularly. If You do not agree with any of Our privacy practices detailed in this Policy, please do not use the Website, Platform or Services.