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About us

Meet the Caffenu® Team

This is About Us and About You! Meet the Caffenu® Team. All of us are passionate and committed coffee enthusiasts. We enjoy our coffee hot and fresh. That is why we offer innovative cleaning products for coffee machines and coffee equipment. We live by the slogan “Only a clean machine, makes the perfect coffee”. We also take pride in the eco-friendliness of our products. We use certified formulas that are phosphate-free, chlorine-free, and made from biodegradable and organic materials.

Through the years, we have added a wider range of products to our portfolio. We now offer Cleaning Capsules, Eco Descaler, Cleaning Powder, Cleaning Tablets, Milk System Cleaner and Cleaning Brushes.

We pride ourselves on having cleaning solutions for a multitude of coffee machines out there: For Nespresso®, Caffitaly®, K-fee®, Verismo®, Expressi®, Tchibo® Cafissimo®, Dolce Gusto®, Lavazza® Blue® and Lavazza® A Modo Mio® machines, Jura®, Siemens®, Saeco®, Breville® just to name a few.

Our Team

Caffenu full team photo

Our Story

Every good idea starts with a problem. Ours was a dirty coffee machine. 

In 2013, Rowan and Judy Isaacman, now husband and wife, founded a Cape Town-based coffee business. We started by renting out Nespresso-compatible coffee machines and soon uncovered a problem that many coffee drinkers did not even realise existed. 

Machines were coming back clogged and dirty. Coffee oils, residue, and build-up were affecting coffee taste and were bad for the machines overall, causing leakage and break downs. Giving a machine back to another customer in that condition was just not an option. We had to find a way to clean them properly, specifically the brew unit which was not easily accessible. Taking the machines apart was not practical, and at times impossible, as it would void the machine’s warranty. 

So Rowan started experimenting.  

Coming from a mechanical and engineering background, he had been part of one of the first Nespresso-compatible capsule manufacturing companies in the world (back in 2010). He was certain there had to be an easier way to clean these machines, so he invented one: The first ever cleaning capsule world-wide for Nespresso-compatible machines that worked inside the machine removing all old residues without taking anything apart. One capsule, one button, and the brewing chamber was clean. 

That cleaning capsule became Caffenu, our very first product. 

Judy, originally from Germany, brought marketing experience with a global vision for the brand. The range expanded to many more machine-specific care products like descaling, cleaning tablets, cleaning powder, milk system cleaners for all the major coffee machine brands, for home and professional use. 

Today, Caffenu products have been sold in over 50 countries. Alongside our consumer range, we have built a strong reputation in private label manufacturing, supplying businesses of all sizes with cleaning solutions that support their brand and their customers coffee experience. 

Despite this growth, the heart of the business remains the same. Everything is manufactured under strict quality controls in-house in Cape Town. Our products are food-safe, Intertek certified, and formulated with natural, biodegradable ingredients. Rowan still leads product development and manufacturing. Judy still leads brand and global communication. 

We still believe that the best cup of coffee starts with a clean machine and that caring for your equipment should be simple, not complicated. If you have ever wondered how to clean your coffee machine, how to descale properly, or why your coffee suddenly tastes off, you are in the right place. Caffenu’s mission is to make coffee care simple, easy, and fun. 

Founders

Our Founders

Judy & Rowan

The leadership and entrepreneurial spirit of Rowan & Judy is the driving force behind our innovative journey! With their passion, foresight, and relentless determination, they sparked our company’s inception. They continue to shape our future with bold ideas and unwavering commitment to excellence.

Client Relations & Sales

Client Relations & Sales

Jody & Rowan

Our Client Relations & Sales Team is the heart and soul of our customer experience! With a blend of enthusiasm, expertise, and a dash of charisma, they turn every interaction into a memorable journey. Whether they’re crafting solutions or building lasting partnerships, their mission is to ensure you feel valued and supported every step of the way.

Accounting

Accounting

Jamie-Lee, Gaynor & Sam

Say hello to our diligent Accounts Team, the backbone of our financial integrity! With their dedication they bring precision, transparency, and a touch of magic to our numbers, ensuring every transaction is seamless and accurate.

Marketing & Events

Marketing & Events

Sozanne, Judy, Tammy, Nadia & Justin

Introducing our Marketing Team, the creative wizards behind our brand’s brilliance! With their innovative strategies, compelling storytelling, and a keen eye for trends, they captivate audiences and drive our message forward. Their passion and ingenuity ensure that our brand not only stands out but also resonates deeply with our community.

Procurement & Warehouse

Procurement & Warehouse

Kaenyn, Tristan, Anele & Stefan

Meet our Procurement & Warehousing Team, an integral link in our seamless operations! With meticulous planning, strategic sourcing, and efficient inventory management, they ensure that everything you need is always within reach. Their dedication to excellence and precision keeps our supply chain running smoothly, making sure our promises are delivered right on time.

Production & Maintenance

Production & Maintenance

Darren, Warren, Octavia, Safwaan, Ivan, Wayne, Ronwyn, Ashley, Chante, Chelthea, Natasha & Megan

Say hello to our Production & Maintenance Team, the powerhouse behind our world-renowned cleaning products! They combine technical expertise with dedication, ensuring every item meets the highest standards of quality and reliability. With their commitment to excellence and innovation, they keep our operations running smoothly and efficiently, delivering perfection with every Caffenu product.

Quality Assurance

Quality Assurance

Mary, Roelien, Brite, Ashley & Carloreen

Introducing our Quality Assurance Team, the guardians of our product excellence! With a keen eye for detail and a pursuit of perfection, they meticulously test and verify every aspect of each of our products. Their dedication ensures that only the highest quality coffee machine cleaning products reach you, upholding our commitment to superior quality and unwavering reliability.

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