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Welcome to our step-by-step guide on how to use the Caffenu® Eco Power Descaler for Nespresso® Vertuo® machines. Descaling your Nespresso® machine is an important step in maintaining its optimal performance and ensuring the longevity of your machine. The Vertuo® Descaler® is specifically designed to remove built-up mineral deposits, which can negatively impact the taste of your coffee and even damage your machine over time.

In this guide, we will walk you through the entire descaling process, from preparing your machine to flushing out the descaling solution. With our easy-to-follow instructions, you’ll have your Nespresso® machine descaled and ready to brew delicious coffee in no time. So, let’s get started!

Important points to note before you start the descaling process:

Instructions for all Vertuo® Machines except Vertuo® Plus

  1. Empty the water tank, drip tray & capsule container. Ensure any used capsules are ejected and close the machine (do not lock).
  2. Place a 34 fl oz/1L container under the spout.
  3. Fill the water tank with one dose of descaler (3.38 fl oz/100 ml) and add 17 fl oz/0.5L of water.
  4. Close the machine (do not lock). Turn the machine on to heat up until the light is steady.
  5. Enter descaling mode by holding the button for about 9 seconds. The light will start blinking fast.
  6. Lock the machine and then unlock it again. Then hold the button for 9 seconds in “unlocked” position.
  7. To start descaling, lock the machine again and push the button once. The machine will stop automatically once the descaling cycle is complete.
  8. Let the machine stand for 5 minutes.
  9. Empty and rinse the water tank thoroughly and fill it with 34 fl oz/1L of fresh water.
  10. Press the button to begin the rinse cycle. The machine will stop automatically.
  11. Now exit descaling mode by holding the button for 9 seconds. (Not required with Vertuo®* Next). The button will stop blinking and turn steady.
  12. Descaling is now complete. Clean drip tray, cup stand, and capsule container.
  13. Allow the machine to cool for 5 minutes.
  14. Machine is ready to use.
Play button

Instructions for Vertuo® Plus®

  1. Empty the water tank, drip tray & capsule container. Ensure any used capsules are ejected and close the machine (do not lock).
  2. Place a 34 fl oz/1L container under the spout.
  3. Fill the water tank with one dose of descaler (3.38 fl oz/100 ml) and add 17 fl oz/0.5 L of water.
  4. Turn the machine on to heat up until the light is steady.
  5. Push the lever down for 3 seconds to turn the machine off.
  6. Enter descaling mode by pushing the lever and button down at the same time, for 3 seconds. The blinking orange light will indicate that you entered the functions menu.
  7. Press the lever down ONCE to enter the descaling function.
  8. Push the button to begin descaling. The machine will stop once the descaling is complete, and the orange light will blink during the entire process.
  9. Empty and rinse the water tank thoroughly and fill it with 34 fl oz/1L fresh water.
  10. Press the button to begin the rinse cycle. The machine will stop automatically. The orange light will blink once every 2 seconds, confirming the descaling process is complete.
  11. Exit descaling mode by pushing the lever and button down at the same time, for 3 seconds. The light will turn green and steady.
  12. Descaling is now complete. Clean drip tray, cup stand, and capsule container.
  13. Allow machine to cool for 5 minutes.
  14. Machine is ready to use.
Play button

Instructions for Vertuo® Lattissima®

Before Descaling: Have 800 ml (27.05 fl oz) of water ready, and a full bottle of 200 ml (6.75 fl oz) descaler.
Descaling time is ± 20 minutes.

  1. Eject any used capsules. Empty water tank, drip tray, and capsule container. Close machine and lock.
  2. Fill the water tank with 6.75 fl oz/200 ml descaler. Add water up to the “descale” mark on the water tank.
  3. Remove the descaling pipe from the back of the machine and connect it to the milk carafe plug. Put the water tank back in place.
  4. Place a 50 fl oz/1.5 L container under the coffee & descaling pipe spout.
  5. Machine will automatically enter descaling mode. The descale light flashes and the cappuccino button lights up during descaling.
  6. Press cappuccino button. The descaling solution flows alternately through the coffee outlet, descaling pipe, and drip tray.
  7. When the descaling cycle is finished (the water tank runs empty), the latte macchiato button lights up.
  8. Empty the drip tray, cup support and 1.5 L container.
  9. Thoroughly rinse and fill water tank up to “Max” level with fresh and potable water. Place 1.5 L container back under outlets.
  10. Press the latte macchiato button to begin the rinsing cycle. Rinsing continues until the water tank is empty.
  11. Once the rinsing cycle is finished, the machine goes back to ready mode. Remove the descaling pipe and store it. Rinse and dry the drip tray and used capsule container.
  12. Rinse and fill the water tank with fresh water. Wipe down machine exterior, and visible interior (gently). Machine ready.

Instructions for Vertuo® Creatista®

Before Descaling: Have 800 ml (27.05 fl oz) of water ready, and a full bottle of 200 ml (6.75 fl oz) descaler.
Descaling time is ± 20 minutes.

  1. Eject any used capsules and lock machine. Empty water tank, drip tray, and capsule container. Clean steam tip holes.
  2. Replace drip tray and capsule container.
  3. Place at least a 50 fl oz/1.5 L container under the coffee spout and steam wand.
  4. Fill the water tank with 6.75 fl oz/200 ml (one bottle) descaler. Add water up to the “descale” mark on the water tank.
  5. Put the water tank back in place.
  6. Press the steam and milk temperature button together for 6 seconds.
  7. To begin the descaling cycle, press the steam button.
  8. Once descaling cycle is complete, remove, empty, and thoroughly rinse the water tank, container, and drip tray.
  9. Fill water tank to “descale” level with fresh, potable water, and put back in place.
  10. Replace the drip tray and container.
  11. Press the steam button to begin the rinse cycle until tank is empty.
  12. Once complete, remove, empty and thoroughly rinse, the water tank, container, and drip tray.
  13. Wipe down machine exterior, and visible interior (gently). Machine ready.

Valentine’s Day is here, and there’s no doubt you are showering those closest to you with love and appreciation! But what about your coffee machine? If you love your coffee machine, you need to show it. But how can you do that? It’s not like it would enjoy a hug.

The answer is simple: maintenance through regular cleaning & descaling!

Cleaning your coffee machine and equipment is essential for keeping your machine in top performance, as well as the taste of the coffee.

Cleaning your coffee machine with a Caffenu Cleaning Capsule will help with:

Descaling your coffee machine every 3 – 6 months with the Caffenu liquid descaler will help with removing limescale, calcium, and rust build-up from your coffee machine’s heating element & pipes, which will not only improve your coffee’s taste & temperature but will also enhance its performance as well as extend its lifespan!

Check out our reseller page to see where you can find Caffenu products in your area! And remember, love your machine, and it will love you back! ❤

Descaling & Cleaning your Nescafé® Dolce Gusto® Capsule Coffee Machine doesn’t need to be a big task. In fact it can be a rewarding experience. After you give your machine that spring clean, you will be rewarded with a hot, fresh cup of coffee. That is ultimately what you really want to get out of your coffee machine, right?

So, let’s discuss why and how you should be cleaning your Nescafé® Dolce Gusto® Capsule Machine.

Why you should clean your Nescafé® Dolce Gusto® machine

Whether you use your machine daily or only every now and then, here is a fact for you: Every time you brew a coffee, the water that is running through your machine leaves mineral and limescale residue on the heating element and piping of your coffee machine. This limescale build-up also leads to weak machine performance, and it can result in cold, bad-tasting coffee or lead to leaks and blockage which might cause damage to your machine. It can also clog the water/brewing needle which can affect the flow of your coffee and make it slow. A tip to slow down the build-up of limescale is to use filtered water in your machine’s reservoir. However even with using filtered water, there will be a time where limescale needs to be attended to.

Apart from the limescale on the inside of your Capsule Coffee machine, there is also other areas that can get dirty. Don’t forget to clean the capsule holder and your drip tray. These can all build up coffee residue that needs to be cleaned. The residue can cause bacteria and foul smells that are definitely not wanted inside your next cup of coffee.

Thankfully there is fairly easy ways to clean your machine without the need for elbow grease and industrial-grade detergents.

How do I descale and clean my Nescafé® Dolce Gusto® coffee machine?

There is two steps to keeping your machine maintained well so it can give you the best coffee and last a long time.

The first step is descaling. A descaler is key to remove limescale and mineral build-up from a coffee machine’s heating element and piping. Plus descaling also removes the residue build-up from your coffee machine’s brewing needle. Below is a quick breakdown on how to descale.

First check your machine manufacturer’s instruction manual for descaling and rinsing procedures.

  1. Pour 100 ml (single dose) of Caffenu® Eco Descaler into the water tank of your machine, with 500 ml of water to make the descaling solution.
  2. Place a large container under the brew spout and run a brewing cycle to dispense about 200 ml of the solution into container.
  3. Repeat step 2 until all the solution has been dispensed, allowing the machine to sit for 5 minutes between each cycle.
  4. Rinse the tank then fill it with clean water and repeat step 2. Once done, wipe the machine and surface around it with a damp cloth.

The second step is cleaning. Usually it is recommended to use a Cleaning Capsule for this step, but in the case of the Dolce Gusto®, the actual capsule you use serves as the brew chamber. So you only need to clean the rest of your machine which is the capsule holder and drip tray. Remove the capsule holder and drip tray and soak it in hot water with dish soap. Then give it a clean with a toothbrush and/or cloth, and rinse. Lastly, use a brush with medium-hard bristles to gently clean where the capsule holder fits in to remove the residue.

It is safe to say that you have just spring cleaned your Dolce Gusto® coffee machine. Here’s to great coffee!

Proper descaling and maintenance of your coffee machine is vital for its lifespan and the quality of coffee it brews. All coffee machines with water reservoirs build up limescale and calcium deposits in their heating components, like the element, thermoblock and piping. The question that remains is: What should I use for proper descaling? And can I use Vinegar to descale my Coffee Machine?

To answer this question, it is important to understand what descaling means and which build-ups you are trying to remove from your coffee machine when descaling. One such build-up is limescale.

Limescale in your coffee machine

Limescale comes from calcium and mineral deposits present in water, especially municipal water. This build-up forms on your coffee machine’s internal parts, causing weak machine performance. Colder, poorer-tasting coffee comes with that poor performance.

There is ways to minimize the amount of limescale that builds up inside your coffee machine. For example, you can consider using fresh filtered water in your machine, as it keeps the build-up to a minimum, learn more here. However, the best and only solution to preventing and especially for removing limescale, is through proper and also regular descaling.

What is descaling?

Descaling is the act of removing the above-mentioned deposits from your coffee machine, to remove limescale and rust from the internal elements and heating elements. But what you use to descale can make a big difference. We have all heard of a few ways to “descale” a coffee machine, and vinegar seems to come up a lot as a recommendation.

Can I use vinegar to descale my coffee machine?

Some articles likely mention using common household vinegar to descale, which unfortunately does not turn out to be very effective. Vinegar is very weak and mild acid which is not effective to remove limescale or rust. Plus, you run the risk of leaving a vinegar taste in your machine. Vinegar has a potent smell which can take ages to get out of the pipes of your machine. And coffee and vinegar taste is not a good combination for your next cup.

Proper descaling with lactic acid

A premium and food safe way to ensure the proper descaling of your coffee machine is using a lactic acid based descaling solution. Lactic acid is used in many detergents and soaps due to its natural antibacterial properties. Lactic acid effectively removes limescale build-up from a coffee machine’s internals, while leaving little to no residue behind. It is also very effective in the removal of rust.

Our recommendation: An eco-friendly yet effective Descaler

We recommend looking for a lactic acid based solution (not to be confused with citric acid, as it is less effective) that is good to the environment as well. Our Caffenu® Eco Liquid Descaler is an eco-friendly, phosphate-free solution that uses a food safe, high-grade lactic acid from Europe which effectively removes any build-up that may hinder the performance of your coffee machine, be it a household or commercial machine. Additional additives have been added to assist in the breakdown of the deposits. It has naturally antibacterial properties for a hygienic rinse and provides a sanitising action for all your machine’s internal components. Most importantly it has no smell and leaves zero taint or stains ensuring you get the best coffee out of your coffee machine.

We believe the only thing more important than a perfect cup of coffee, is a healthy earth to enjoy it on. That’s why we’ve taken the liberty and developed an eco-friendly liquid that helps take care of our customers’ descaling needs. However, eco labelling is pretty vague. So, what exactly is it about the eco descaler that makes it eco-friendly?

A lot of commercial descaler products contain a chemical known as phosphate – a molecule of nitrogen and phosphorous. Phosphates are found in our food, our soaps, and in our cleaning supplies. Phosphates is something people didn’t worry about for a long time. That’s why we’ve grown so dependent on it. But now, researchers have realized that phosphates have a negative effect on the environment.

When we throw phosphate-containing products away or they seep down our drains, the phosphates end up in aquatic ecosystems. These include rivers, lakes, ponds, and even oceans. Mostly, phosphates promote excess growth in algae, which disrupts delicate ecosystems and upsets the predator/prey balance, and lessens water quality. It decreases oxygen in water (which our fish friends need to survive!), and obliterates valuable food resources and animal habitats.

As a result of these changes, we’re seeing outbreaks of illness and death in huge numbers of fish. Humans aren’t immune to these changes either, as the algae in the water can sometimes make the water toxic to us, as well as promote the growth of harmful bacteria that seek to make us sick.

This isn’t an easy problem to solve. Water clean-up across the globe needs to happen continually and remain monitored to make sure that these essential aquatic ecosystems stay healthy and as nature intended. There is one part that all of us can play though, and that’s reducing the amount of phosphate products we use. That’s why our eco descaler is important, and why we’ve made eco-friendliness a priority.

 

 

From Zero to Hero: Our Caffenu® cleaning capsule is 1 year old today!

 

What a year it has been! We officially launched our newest invention, the Caffenu® cleaning capsule, in November 2015 – the first capsule ever world-wide that specifically cleans Nespresso® coffee machines.

The Caffenu® cleaning capsule is now being sold in 24 countries, from New Zealand to South Africa, from Taiwan to Tottenham, you have the cleanest machines on the entire planet!

Thanks to our amazing partners, we were featured at the Spring Fair, Ambiente and Toronto Home Shows 2016.


We took part in several promotions chatting to customers and educating them about the need to clean their machines.

Caffenu® was featured in multiple media publications, print as well as online.

We created our own YouTube Channel and produced 5 video commercials already that help our distributors to sell on their online channels.

The huge success we had so far would not have been possible without our trusted partners, distributors, and resellers. We would like to thank each and every single one of you for trusting in us and our innovative product!

The Caffenu® Team is looking forward to even more success in 2017! We wish all of you a wonderful holiday season over December!

Here is to fresh coffee!

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