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Have you ever noticed that your coffee maker or kettle isn’t performing as efficiently as it once did? Maybe it’s taking longer to brew coffee or heat water. If this sounds familiar, you might need a descaling solution.

Descaling is the process of removing mineral deposits, primarily calcium and magnesium, that can accumulate inside appliances like coffee makers, kettles, and even dishwashers. There are two common descaling products on the market: descaling liquid and descaling tablets.

In this blog, we’ll explore the key differences between these two options to help you make an informed decision on which one is right for your needs.

Descaling Liquid

Descaling liquid is a popular choice for those looking to rid their appliances of mineral build-up. It typically comes in a 200ml bottle, providing two descaling cycles. Here are some of the advantages and disadvantages of using descaling liquid:

Advantages:

  1. Versatility: Descaling liquid is versatile and can be used in various appliances, including coffee makers, kettles, dishwashers, and even steam irons. This versatility makes it a go-to solution for many households.
  2. Ease of use: Using descaling liquid is straightforward. You mix the liquid with water in a specific ratio, run the solution through your appliance, and then rinse thoroughly. This process is relatively simple and can be done with minimal effort.
  3. Fast-acting: Descaling liquids are often designed to work quickly, effectively breaking down mineral deposits and limescale in a short amount of time.

Disadvantages:

  1. Storage: Liquid descaling solutions may take up more space.
  2. Spillage: There is a chance that liquid descaler can be spilt, whereas tablets won’t.

Descaling Tablets

Descaling tablets are an alternative to descaling liquid, but also an easy-to-use solution. These tablets are specially designed to remove limescale and mineral build-up efficiently. Here’s a closer look at the pros and cons of using descaling tablets:

Advantages:

  1. Precise dosing: Tablets are pre-measured, ensuring that you use the correct amount of descaling agent each time. This eliminates the need for measuring and mixing, making the process more straightforward.
  2. Compact and easy to store: Descaling tablets are compact, taking up less space in your storage area, and are less likely to spill or leak.

Disadvantages:

  1. Limited appliance compatibility: Descaling tablets are designed for bigger coffee machines.
  2. Slightly longer process: While descaling tablets are still relatively quick, they may take a bit longer to dissolve and work compared to liquid descaler.
  3. Costly: Descaling tablets tend to cost more than descaling liquid, as they go through a more intricate production.

Which One Should You Choose?

The choice between descaling liquid and descaling tablets ultimately depends on your specific needs and preferences. Here are some factors to consider:

  1. Appliance compatibility: If you have multiple appliances that require descaling, descaling liquid may be a more versatile option.
  2. Convenience: If you prefer a quick and straightforward descaling process, descaling tablets, with their pre-measured doses, could be the right choice.

Conclusion

Descaling is an essential maintenance task to keep your coffee machine running efficiently and to extend its lifespan. Whether you choose descaling liquid or descaling tablets, both options are effective at removing mineral deposits and limescale. Your decision should be based on factors like appliance compatibility, cost, and personal preference.

Regular descaling will help ensure your machine continues to perform at its best and provide you with great-tasting coffee, tea, and more.

Welcome to our step-by-step guide on how to use the Caffenu® Eco Power Descaler for Nespresso® Vertuo® machines. Descaling your Nespresso® machine is an important step in maintaining its optimal performance and ensuring the longevity of your machine. The Vertuo® Descaler® is specifically designed to remove built-up mineral deposits, which can negatively impact the taste of your coffee and even damage your machine over time.

In this guide, we will walk you through the entire descaling process, from preparing your machine to flushing out the descaling solution. With our easy-to-follow instructions, you’ll have your Nespresso® machine descaled and ready to brew delicious coffee in no time. So, let’s get started!

Important points to note before you start the descaling process:

Instructions for all Vertuo® Machines except Vertuo® Plus

  1. Empty the water tank, drip tray & capsule container. Ensure any used capsules are ejected and close the machine (do not lock).
  2. Place a 34 fl oz/1L container under the spout.
  3. Fill the water tank with one dose of descaler (3.38 fl oz/100 ml) and add 17 fl oz/0.5L of water.
  4. Close the machine (do not lock). Turn the machine on to heat up until the light is steady.
  5. Enter descaling mode by holding the button for about 9 seconds. The light will start blinking fast.
  6. Lock the machine and then unlock it again. Then hold the button for 9 seconds in “unlocked” position.
  7. To start descaling, lock the machine again and push the button once. The machine will stop automatically once the descaling cycle is complete.
  8. Let the machine stand for 5 minutes.
  9. Empty and rinse the water tank thoroughly and fill it with 34 fl oz/1L of fresh water.
  10. Press the button to begin the rinse cycle. The machine will stop automatically.
  11. Now exit descaling mode by holding the button for 9 seconds. (Not required with Vertuo®* Next). The button will stop blinking and turn steady.
  12. Descaling is now complete. Clean drip tray, cup stand, and capsule container.
  13. Allow the machine to cool for 5 minutes.
  14. Machine is ready to use.
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Instructions for Vertuo® Plus®

  1. Empty the water tank, drip tray & capsule container. Ensure any used capsules are ejected and close the machine (do not lock).
  2. Place a 34 fl oz/1L container under the spout.
  3. Fill the water tank with one dose of descaler (3.38 fl oz/100 ml) and add 17 fl oz/0.5 L of water.
  4. Turn the machine on to heat up until the light is steady.
  5. Push the lever down for 3 seconds to turn the machine off.
  6. Enter descaling mode by pushing the lever and button down at the same time, for 3 seconds. The blinking orange light will indicate that you entered the functions menu.
  7. Press the lever down ONCE to enter the descaling function.
  8. Push the button to begin descaling. The machine will stop once the descaling is complete, and the orange light will blink during the entire process.
  9. Empty and rinse the water tank thoroughly and fill it with 34 fl oz/1L fresh water.
  10. Press the button to begin the rinse cycle. The machine will stop automatically. The orange light will blink once every 2 seconds, confirming the descaling process is complete.
  11. Exit descaling mode by pushing the lever and button down at the same time, for 3 seconds. The light will turn green and steady.
  12. Descaling is now complete. Clean drip tray, cup stand, and capsule container.
  13. Allow machine to cool for 5 minutes.
  14. Machine is ready to use.
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Instructions for Vertuo® Lattissima®

Before Descaling: Have 800 ml (27.05 fl oz) of water ready, and a full bottle of 200 ml (6.75 fl oz) descaler.
Descaling time is ± 20 minutes.

  1. Eject any used capsules. Empty water tank, drip tray, and capsule container. Close machine and lock.
  2. Fill the water tank with 6.75 fl oz/200 ml descaler. Add water up to the “descale” mark on the water tank.
  3. Remove the descaling pipe from the back of the machine and connect it to the milk carafe plug. Put the water tank back in place.
  4. Place a 50 fl oz/1.5 L container under the coffee & descaling pipe spout.
  5. Machine will automatically enter descaling mode. The descale light flashes and the cappuccino button lights up during descaling.
  6. Press cappuccino button. The descaling solution flows alternately through the coffee outlet, descaling pipe, and drip tray.
  7. When the descaling cycle is finished (the water tank runs empty), the latte macchiato button lights up.
  8. Empty the drip tray, cup support and 1.5 L container.
  9. Thoroughly rinse and fill water tank up to “Max” level with fresh and potable water. Place 1.5 L container back under outlets.
  10. Press the latte macchiato button to begin the rinsing cycle. Rinsing continues until the water tank is empty.
  11. Once the rinsing cycle is finished, the machine goes back to ready mode. Remove the descaling pipe and store it. Rinse and dry the drip tray and used capsule container.
  12. Rinse and fill the water tank with fresh water. Wipe down machine exterior, and visible interior (gently). Machine ready.

Instructions for Vertuo® Creatista®

Before Descaling: Have 800 ml (27.05 fl oz) of water ready, and a full bottle of 200 ml (6.75 fl oz) descaler.
Descaling time is ± 20 minutes.

  1. Eject any used capsules and lock machine. Empty water tank, drip tray, and capsule container. Clean steam tip holes.
  2. Replace drip tray and capsule container.
  3. Place at least a 50 fl oz/1.5 L container under the coffee spout and steam wand.
  4. Fill the water tank with 6.75 fl oz/200 ml (one bottle) descaler. Add water up to the “descale” mark on the water tank.
  5. Put the water tank back in place.
  6. Press the steam and milk temperature button together for 6 seconds.
  7. To begin the descaling cycle, press the steam button.
  8. Once descaling cycle is complete, remove, empty, and thoroughly rinse the water tank, container, and drip tray.
  9. Fill water tank to “descale” level with fresh, potable water, and put back in place.
  10. Replace the drip tray and container.
  11. Press the steam button to begin the rinse cycle until tank is empty.
  12. Once complete, remove, empty and thoroughly rinse, the water tank, container, and drip tray.
  13. Wipe down machine exterior, and visible interior (gently). Machine ready.

Valentine’s Day is here, and there’s no doubt you are showering those closest to you with love and appreciation! But what about your coffee machine? If you love your coffee machine, you need to show it. But how can you do that? It’s not like it would enjoy a hug.

The answer is simple: maintenance through regular cleaning & descaling!

Cleaning your coffee machine and equipment is essential for keeping your machine in top performance, as well as the taste of the coffee.

Cleaning your coffee machine with a Caffenu Cleaning Capsule will help with:

Descaling your coffee machine every 3 – 6 months with the Caffenu liquid descaler will help with removing limescale, calcium, and rust build-up from your coffee machine’s heating element & pipes, which will not only improve your coffee’s taste & temperature but will also enhance its performance as well as extend its lifespan!

Check out our reseller page to see where you can find Caffenu products in your area! And remember, love your machine, and it will love you back! ❤

Cleaning and maintaining your coffee equipment is as important as the coffee you buy when it comes to fresh quality coffee. Some cleaning products are simply a non-negotiable if you want to look after your equipment properly. We had a look at the Top 4 most popular Caffenu coffee machine cleaning products and will tell you below exactly how to use them and on which coffee machine they can and should be used on. Here’s to cleaning your coffee machine and enjoying fresher coffee!

The Top 4 Most Popular Caffenu cleaning products for coffee machines are

1. Eco Descaler:

The Descaler can be used on any coffee machine, kettle, and urn. It is probably the most important first step which any coffee machine requires so that limescale and mineral build-up does not lead to cold coffee, and machine blockage. Descale at least every 2-4 months depending on water hardness in your area.

Always consult your manufacturer’s instructions for descaling and rinsing procedures, first. General instructions below.

For Coffee Machines

  1. Empty 100 ml dose into water tank with 500 ml of water for the descaling solution.
  2. Insert large container under the brew spout and run 200 ml of the solution through the brew cycle.
  3. Run the 200 ml of the solution through the steam wand if applicable.
  4. Repeat step 2 & 3 until the solution is used up, allow the machine to sit for 5 minutes in between each run. When done empty and rinse water tank.
  5. Run one full tank of clean water through the machine to rinse it.
  6. Wipe surrounding surfaces with a damp cloth after descaling.

For Kettle and Urns

  1. Empty 100 ml into appliance with 500 ml of water. Empty 200 ml in 1 litre of water for Urns.
  2. Bring appliance to boil and allow boiled solution to stand for 10 minutes.
  3. Carefully empty appliance into sink and rinse.
  4. Wipe surrounding surfaces with a damp cloth after descaling.

Avoid splashing descaler on acid intolerant surfaces such as marble, silver, and limestone. Check out this cool video below on how to use the Caffenu® Eco Descaler.

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2. Cleaning Capsules:

The Caffenu cleaning capsule cleans the brewing chamber and spout of your machine in just 2 minutes. It removes residue and build-up from inaccessible areas. Here at Caffenu we have a wide range of Cleaning capsules. Take a look at the range of Caffenu cleaning capsules. See below for instructions on how to use most cleaning capsules.

  1. Open lever and insert cleaning capsule, close lever. Press button for 30 ml cup.
  2. Wait 1 minute. Press button for 100 ml cup.
  3. Open lever to eject capsule.
  4. Close lever; press button for 200 ml cup twice to rinse.
  5. Soak drip using the cleaning solution. Empty capsule container and rinse.

Below is a cool video showing you how to use our Nespresso compatible cleaning capsule.

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3. Cleaning Tablets:

The Caffenu cleaning tablets remove dirty coffee oils, odours and bitter tannins found inside brewing units, pots, and filters. They are suitable to be used on Fully Automatic, Espresso, and Filter coffee machines.

For machines with chute/chamber for pre-ground coffee 

  1. Remove brewing unit out of the machine and rinse thoroughly. Re-insert the rinsed brewing unit.
  2. Place large cup underneath the spout.
  3. Insert cleaning tablet into the chute.
  4. Select the coffee pre-grounds and select for one cup of coffee.
  5. Interrupt the programme by turning appliance off using main switch.
  6. Switch appliance on again, conduct step 4 to rinse at least three times.
  7. Remove brewing and rinse thoroughly.
  8. Soak the drip tray in the cleaning solution, allow cleaning how cleaning solution to sit for 5 minutes then rinse drip tray.

For machines with a portafilter/coffee handle with back flushing capability

  1. Turn machine on, place cleaning tablet inside the blind filter.
  2. Clamp the portafilter/coffee handle into the coffee machine.
  3. Start brew cycle for 10 seconds, then stop for 10 seconds. Repeat procedure 5 times.
  4. Remove portafilter and start brew cycle, rinse portafilter with water from group head.
  5. Re-insert portafilter with no tablet, conduct flushing procedure as in step 3 twice.
  6. Make and pour away the first cup of coffee for perfect coffee taste.

Find more information on our cleaning tablets, their usage instructions, and suitability.

4. Cleaning Powder:

The Caffenu cleaning powder removes dirty coffee oils, odours and bitter tannins from your group heads, lines, and valves. Suitable for all Manual and Semi-Automatic Espresso Machines.

Group Head Back Flushing Cleaning:

Place 1 teaspoon (3-5 g) of cleaning powder in the blind filter. Start brew cycle for 10 seconds, then stop for 10 seconds. Repeat the procedure 5 times. Remove portafilter and start brew cycle, rinse portafilter with water from group head. Re-insert portafilter without the powder and conduct flushing procedure. Make and discard the first cup of Espresso.

Weekly cleaning of filters, handles, holders, trays, and cups:

Dissolve 2 teaspoons (8-10 g) of cleaning powder per 1 litre of how water in a suitable container. Place objects to clean in solution for 20 minutes, ensure parts are clean. Rinse with fresh water thoroughly.

Check this short video on How to clean commercial machines with Caffenu Cleaning Powder.

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Descaling & Cleaning your Nescafé® Dolce Gusto® Capsule Coffee Machine doesn’t need to be a big task. In fact it can be a rewarding experience. After you give your machine that spring clean, you will be rewarded with a hot, fresh cup of coffee. That is ultimately what you really want to get out of your coffee machine, right?

So, let’s discuss why and how you should be cleaning your Nescafé® Dolce Gusto® Capsule Machine.

Why you should clean your Nescafé® Dolce Gusto® machine

Whether you use your machine daily or only every now and then, here is a fact for you: Every time you brew a coffee, the water that is running through your machine leaves mineral and limescale residue on the heating element and piping of your coffee machine. This limescale build-up also leads to weak machine performance, and it can result in cold, bad-tasting coffee or lead to leaks and blockage which might cause damage to your machine. It can also clog the water/brewing needle which can affect the flow of your coffee and make it slow. A tip to slow down the build-up of limescale is to use filtered water in your machine’s reservoir. However even with using filtered water, there will be a time where limescale needs to be attended to.

Apart from the limescale on the inside of your Capsule Coffee machine, there is also other areas that can get dirty. Don’t forget to clean the capsule holder and your drip tray. These can all build up coffee residue that needs to be cleaned. The residue can cause bacteria and foul smells that are definitely not wanted inside your next cup of coffee.

Thankfully there is fairly easy ways to clean your machine without the need for elbow grease and industrial-grade detergents.

How do I descale and clean my Nescafé® Dolce Gusto® coffee machine?

There is two steps to keeping your machine maintained well so it can give you the best coffee and last a long time.

The first step is descaling. A descaler is key to remove limescale and mineral build-up from a coffee machine’s heating element and piping. Plus descaling also removes the residue build-up from your coffee machine’s brewing needle. Below is a quick breakdown on how to descale.

First check your machine manufacturer’s instruction manual for descaling and rinsing procedures.

  1. Pour 100 ml (single dose) of Caffenu® Eco Descaler into the water tank of your machine, with 500 ml of water to make the descaling solution.
  2. Place a large container under the brew spout and run a brewing cycle to dispense about 200 ml of the solution into container.
  3. Repeat step 2 until all the solution has been dispensed, allowing the machine to sit for 5 minutes between each cycle.
  4. Rinse the tank then fill it with clean water and repeat step 2. Once done, wipe the machine and surface around it with a damp cloth.

The second step is cleaning. Usually it is recommended to use a Cleaning Capsule for this step, but in the case of the Dolce Gusto®, the actual capsule you use serves as the brew chamber. So you only need to clean the rest of your machine which is the capsule holder and drip tray. Remove the capsule holder and drip tray and soak it in hot water with dish soap. Then give it a clean with a toothbrush and/or cloth, and rinse. Lastly, use a brush with medium-hard bristles to gently clean where the capsule holder fits in to remove the residue.

It is safe to say that you have just spring cleaned your Dolce Gusto® coffee machine. Here’s to great coffee!

Proper descaling and maintenance of your coffee machine is vital for its lifespan and the quality of coffee it brews. All coffee machines with water reservoirs build up limescale and calcium deposits in their heating components, like the element, thermoblock and piping. The question that remains is: What should I use for proper descaling? And can I use Vinegar to descale my Coffee Machine?

To answer this question, it is important to understand what descaling means and which build-ups you are trying to remove from your coffee machine when descaling. One such build-up is limescale.

Limescale in your coffee machine

Limescale comes from calcium and mineral deposits present in water, especially municipal water. This build-up forms on your coffee machine’s internal parts, causing weak machine performance. Colder, poorer-tasting coffee comes with that poor performance.

There is ways to minimize the amount of limescale that builds up inside your coffee machine. For example, you can consider using fresh filtered water in your machine, as it keeps the build-up to a minimum, learn more here. However, the best and only solution to preventing and especially for removing limescale, is through proper and also regular descaling.

What is descaling?

Descaling is the act of removing the above-mentioned deposits from your coffee machine, to remove limescale and rust from the internal elements and heating elements. But what you use to descale can make a big difference. We have all heard of a few ways to “descale” a coffee machine, and vinegar seems to come up a lot as a recommendation.

Can I use vinegar to descale my coffee machine?

Some articles likely mention using common household vinegar to descale, which unfortunately does not turn out to be very effective. Vinegar is very weak and mild acid which is not effective to remove limescale or rust. Plus, you run the risk of leaving a vinegar taste in your machine. Vinegar has a potent smell which can take ages to get out of the pipes of your machine. And coffee and vinegar taste is not a good combination for your next cup.

Proper descaling with lactic acid

A premium and food safe way to ensure the proper descaling of your coffee machine is using a lactic acid based descaling solution. Lactic acid is used in many detergents and soaps due to its natural antibacterial properties. Lactic acid effectively removes limescale build-up from a coffee machine’s internals, while leaving little to no residue behind. It is also very effective in the removal of rust.

Our recommendation: An eco-friendly yet effective Descaler

We recommend looking for a lactic acid based solution (not to be confused with citric acid, as it is less effective) that is good to the environment as well. Our Caffenu® Eco Liquid Descaler is an eco-friendly, phosphate-free solution that uses a food safe, high-grade lactic acid from Europe which effectively removes any build-up that may hinder the performance of your coffee machine, be it a household or commercial machine. Additional additives have been added to assist in the breakdown of the deposits. It has naturally antibacterial properties for a hygienic rinse and provides a sanitising action for all your machine’s internal components. Most importantly it has no smell and leaves zero taint or stains ensuring you get the best coffee out of your coffee machine.

Nespresso® machines are nifty appliances, always there to provide a quick and easy coffee. It is a give and take relationship, though. It provides the quality coffee we require, but we also need to take care of it to retain that quality. This is where descaling your machine comes in.

Caring for your Nespresso® Machine

Care comes in the form of descaling and cleaning. Descaling is crucial in removing the build-up of calcium and magnesium deposits that form limescale on the heating element and thermoblock in your machine.

Calcium and Magnesium Build-up in Nespresso® Machines

Calcium and magnesium deposits come from the minerals in your tap water. The “harder” the water, the more minerals present. Each brew with your Nespresso® machine causes the deposits to accumulate and develop limescale.

Accumulation of limescale on your machine’s heating components prevents them from heating the water to its optimal temperature, resulting in cold, poor-tasting coffee.

How often should you descale your Coffee Machine

Certain machines such as the Nespresso® Lattissima, and VertuoPlus inform you when to descale. On the Lattissima an orange light on the button will alert you, and the VertuoPlus will shine half green, half orange.

It’s okay If your machine does not alert you. Most manufacturers recommend that you descale your machine every 3-6 months to keep the heating components in tip-top condition. The recommended usage also depends on the water hardness in your area.

You can find out if your water is hard with a simple and easy DIY test. You will need a clean and clear empty bottle with a cap, and some pure liquid soap.

Fill the bottle one-third full of tap water, add a few drops of liquid soap and shake well for a few seconds. If there is a lack of foamy bubbles and the water appears cloudy and/or milky, your water is likely hard.

How to Descale your Coffee Machine

First check your machine manufacturer’s instruction manual for descaling and rinsing procedures.

  1. Pour 100 ml (single dose) of Caffenu® Descaler into the water tank of your machine, with 500 ml of water to make the descaling solution.
  2. Place a large container under the brew spout and run a brewing cycle to dispense approximately 200 ml of the solution into container.
  3. If your machine has a steam wand, then run an additional 200 ml of the solution through it, into the container.
  4. Repeat steps 2 & 3 until all the solution has been dispensed, allowing the machine to sit for 5 minutes between each cycle.
  5. Rinse the tank then fill it with clean water and repeat steps 2 & 3 with clean water. Once done, wipe the machine and surface around it with a damp cloth.

Sanitize and keeping it clean, that is now more important than ever. You have probably seen this build-up at the bottom of your kettle before?

This comes from the high concentration of calcium in some of the water we use. In order to test the efficiency of sanitizing products, we took this old kettle with an impressive build-up of limescale and decided to put our Caffenu® Eco Descaler to the test!

The results were overwhelming (all the build-up stuff is gone!): a limescale-free, sanitized kettle. Now just think about this: The surface of your kettle is visible, you can actually see the build-up, but what about the inside of your coffee machine? There are places we simply can’t see, where heat and moisture are present. Those places build up that exact limescale, as well as coffee residues and bacteria.

It isn’t a fun thing to consider, but coffee machines do build up some foul mess, and that’s why it is essential to give your coffee machine a thorough cleaning every now and then, too; to avoid the potentially harmful substances that build up in your precious machine, and ensure you always get a perfect cup of coffee!

Please remember, also use a cleaning capsule on your machine (if available) or a cleaning tablet, as it is just as important as descaling. Here is a complete guide on how to clean which specific coffee machine.

Please, keep it clean!

We are so excited to tell you about this one! If you have a Keurig® K-Cup® coffee brewer, surely you have heard some of these bad news. Dirty and blocked brewing chambers, dangerous bacteria lingering inside the spout, lime scale in the pipes of the machine, all that stuff you do not want in your next freshly brewed cup of coffee.

The only way to ensure a fresh cup of coffee is to have a strict cleaning regime for your brewer. The problem though is, most parts of the machine are completely inaccessible without you taking your machine apart. Well, some invention was necessary to come up with an easy way to clean where you cannot reach.

The Caffenu Complete Maintenance Kit was specifically invented to clean the inside of Keurig® K-Cup® brewer.

Cleaning Procedure: To clean your machine, simply insert one of the cleaning pods into the pod holder of your machine. Simply run the pod the same as a coffee capsule. It releases a unique foaming action which removes old coffee-oils and bacteria from all the nooks and crannies all at the press of a button. We recommend to use a cleaning pod after every 30 cups of coffee made, or at least once a month.

Descaling Procedure: Now take the second part of the Kit, the eco descaler, and clean the pipes and boiler of your brewer to remove lime scale and mineral build-up (that white stuff you can see in kettles). This is a longer process, but very efficient as it makes sure that your heating element and pump of your machine can function correctly, meaning you get hot coffee. You only need to descale every 3 months, depending on the water hardness in your area. The harder the water, the more often we recommend that you descale.

One thing we know for sure. Cleaning & Descaling are two very different, but important procedures to follow to make sure that your machine lasts longer, and that your coffee is the freshest it can be. Only a clean machine makes the perfect coffee.

The Caffenu Complete Maintenance Kit is suitable for all Keurig® K-Cup® brewers including Keurig® 2.0.

So you want to know why your beloved coffee machine is spewing out warm coffee instead of the steaming hot cuppa you used to? Well, let’s take a quick look at how water is heated inside your machine.

Most modern coffee machines use thermoblock technology systems which heat water through contact. These systems have small channels that allow water to pass through it. So how hot the water will get depends on the contact time and the surface area of contact between the water and the thermoblock.

Okay, now let’s move on to the probable cause of your problem with cold coffee. Over time a layer of limescale tends to build up around the thermoblock and inside its channels. This build-up decreases the surface area and ultimately the contact the water will have with the thermoblock.

The build-up restricts the transfer of heat to the water which means you get colder coffee. Blocked thermoblock channels can also eventually lead to machine failure! And we definitely don’t want that!

So what’s the solution? Descale your machine regularly, at least every 3-6 months.

But be careful what to use! Most descalers contain less effective active ingredients or even toxic substances. Our premium Caffenu® Eco Descaler is biodegradable, environmentally friendly and phosphate-free. Our descaler uses a food-safe, high-grade lactic acid from Europe that restores the heating efficiency of your machine so you can enjoy the hot coffee you deserve.

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