Have you noticed your espresso machine is not working like it use to? Suddenly you only get half a cup of coffee instead of a full cup. Did the problem still persist after trying our Caffenu® Cleaning Capsules & Descaler?

Well, we have some good news! There’s no need to throw out your Nespresso® machine and replace it. This one is an easy fix! If your Nespresso only gives you half a cup, its most likely that you accidentally reprogrammed the pour volume. This can happen when you push the button to start and then push it again to stop before it has completed its pre-programmed pour.

A factory reset is really easy to do and will take you back to the original pour volumes (40ml, 100ml and for some machines, 25ml). We have compiled a list of how to program or reset some of the most popular Nespresso® machines. Find your machine below and simply reset its pour volume to factory settings or to your desired preference.

 

Nespresso® Pixie®

Did you know that your Nespresso® Pixie® is designed to remember your favourite cup size?

If you mainly use the espresso function, then your Pixie® automatically selects this function the next time you make a cup of coffee. It also allows you to set the desired amount of water precisely according to your preferences.

Here’s how to set your desired amount of water:

  1. Make sure the machine is turned on and the water container is full.
  2. A button will flash for 25 seconds until the water is hot.
  3. The machine is ready when the light stops flashing.
  4. Insert a coffee capsule into the capsule compartment.
  5. Press and hold the button/function you wish to program.
  6. Release the button when you have brewed the desired amount of coffee.

You have now set the desired amount of water and the machine is ready for use again.

Restore your Nespresso® Pixie® to factory settings:

  1. Turn off the machine.
  2. Hold the Lungo button down while turning on the machine.
  3. Your Nespresso Pixie® is now restored to factory settings.

Nespresso® Inissia® & Citiz®

You can also set your Nespresso® Inissia® or Citiz® machine to remember exactly how you like your coffee. Both Nespresso® Inissia® & Citiz® work the same way.

To set your preferred cup size, follow the below instructions:

  1. Turn on the machine and fill the water tank.
  2. Allow the machine to warm up so it is ready for use.
  3. Open the handle completely and insert your favourite coffee capsule.
  4. Press and hold the button/function you wish to program (Espresso or Lungo).
  5. Release the button when you have reached the desired amount of water.
  6. The machine is now ready for use and adjusted according to your needs.

Restore Factory Settings on your Nespresso® Inissia®

If you want to restore the factory settings and get back to the amount of water the machine was originally set on, follow these instructions:

  1. Turn off the machine’s power button.
  2. Then hold Lungo button for 5 seconds while the machine is turned off.
  3. The buttons will flash rapidly three times, and your Nespresso Inissia® should now been restored to factory settings.

Do you want to restore the factory settings on your Nespresso® Citiz® follow these instructions:

  1. Turn off the power button on the right side of the machine.
  2. Hold the Lungo button while turning on the machine.
  3. Your Nespresso Citiz® has now been restored to factory default settings

Nespresso® Essenza®

How to set your machine to make your coffee exactly as you like it:

  1. Make sure the machine is turned on and the water container is full.
  2. When the light stops flashing, the machine is ready
  3. Now open the capsule compartment and insert a coffee capsule
  4. Press and hold the button / function you wish to program.
  5. Release the button when you have brewed the desired amount of coffee.

You have now set the desired amount of water and the machine is ready for use again.

Do you want to restore the factory settings on your Nespresso Essenza®? Follow the instructions below:

  1. Turn off the machine
  2. Turn your machine back on while holding Lungo button.
  3. Your Nespresso Essenza® has now been restored to factory settings

Nespresso® U® Model

The Nespresso® U® model has three different buttons or cup sizes to choose from – Lungo, Espresso or Ristretto. We recommend a cup size of 100 ml for a Lungo, 40 ml for an Espresso and 25 ml for a Ristretto.

Use the instructions below to set the desired cup size:

  1. Make sure the machine is turned on and the water container is filled.
  2. When the machine is ready for use, insert a coffee capsule.
  3. Now press the button / function you wish to program and hold the button.
  4. Release the button when you have reached the desired amount of water

You have now set the desired amount of water and the machine is ready for use again.

To restore the factory settings on your Nespresso® U® machine, follow these instructions:

  1. Turn on your Nespresso® U® machine.
  2. Press the Lungo and Espresso buttons at the same time and hold them for 4 seconds.
  3. Your machine has now been restored to factory settings.

After you restore the factory settings, your machine will make a 40ml Espresso, a 110ml Lungo and a 25ml Ristretto.

Lattissima Touch®

The Lattissima Touch ® has 6 different buttons that can be used to brew coffee – The three buttons on the left make Lungo, Espresso and Ristretto, and the 3 buttons on the right make Latte macchiato, cappuccino and hot milk. We recommend a cup size of 100 ml for a Lungo, 40 ml for an Espresso and 25 ml for a Ristretto.

Here are the instructions to set the desired cup size:

  1. Make sure the machine is turned on and the water container is full.
  2. A button will flash for 25 seconds until the water is hot. When the light stops flashing, the machine is ready.
  3. Now open the handle completely and load a coffee capsule.
  4. Press and hold the button/function you wish to program.
  5. Release the button when you have reached the desired amount of water.

To set the cup size for your latte macchiato and cappuccino use the instructions below to set the cup size. When setting these, be sure to define the amount of both milk and coffee:

  1. Make sure the machine is turned on and the water tank and the milk container is full.
  2. A button will flash for 25 seconds until the water is hot. When the light stops flashing, the machine is ready.
  3. Now open the handle completely and load a coffee capsule.
  4. Press and hold the button / function you wish to program.
  5. Release the button when you have reached the desired amount of milk.
  6. The button will flash three times to confirm the setting is stored.
  7. Press and hold the button again to set the amount of coffee you´d like.
  8. Release the button when you reach the desired amount of coffee.

You have now set the desired amount of water and the machine is ready for use again.

If you want to restore the factory settings on your Nespresso® Lattissima Touch®, follow these instructions:

  1. Turn on the machine and remove the milk container.
  2. Press the Latte Macchiato- and Warm milk buttons together and hold them for 3 seconds.
  3. Then click once on the following buttons: Heat the milk, Cappuccino, Latte macchiato, Lungo, Espresso & Ristretto. NOTE: This must be done in quick succession, without interruption.
  4. Then the hot milk button will flash. Press it to confirm that you want to restore the factory settings.
  5. All the buttons will flash 3 times and your machine is now restored to factory settings

After you restore the factory settings on your Lattissima Touch®, the machine will produce the following amounts:

Nespresso® Lattissima® & Lattissima+®

On a Lattissima® you will find 4 different buttons. The two buttons on the right are for Lungo and Espresso and the 2 buttons on the left are for Latte macchiato and cappuccino.

You can use the instructions below to set the cup size of your Lungo and Espresso as it suits you.

  1. Make sure the machine is turned on and the water container is full.
  2. A button will flash for 25 seconds until the water is hot. When the light stops flashing, the machine is ready
  3. Now open the handle completely and load a coffee capsule
  4. Press and hold the button / function you wish to program.
  5. Release the button when you have reached the desired amount of water
  6. The button will flash 3 times to confirm the new setting.

Use the instructions below to set your favourite cup size for a latte macchiato and cappuccino. When setting these be sure to define the amount of both milk and coffee:

  1. Make sure the machine is turned on, and the water tank and the milk container is full.
  2. A button will flash for 25 seconds until the water is hot. The light will stop flashing when the machine is ready.
  3. Now open the handle completely and load a capsule.
  4. Press and hold the button/function you wish to program.
  5. Release the button when you have reached the desired amount of milk.
  6. The button will flash three times to confirm the setting is stored.
  7. Press and hold the button again to set the amount of coffee you´d like.
  8. Release the button when you reach the desired amount of coffee.
  9. The button will flash 3 times to confirm the new setting.

You have now set the desired amount of water and the machine is ready for use again.

To restore default settings on your Nespresso® Lattissima® follow the instructions below:

  1. Turn on the machine
  2. Hold the power button for 5 seconds while the machine is on.
  3. The buttons will blink 3 times indicating that your machine has been restored to factory settings.

After you restore the factory settings on your Nespresso Lattissima®, the machine will produce the following amounts:

If you did not find your machine in this list, you can also consult the Owner’s Manual for your specific machine to find out how to program your desired amounts or to reset your Nespresso’s® factory settings. In addition to resetting or programming your machine, we recommend using the Caffenu® Nespresso Compatible Cleaning & Descaling Kit to clean and maintain your machine. A little TLC goes a long way!

We understand the frustration that comes from trying to brew your morning cappuccino only to find that your Nespresso® Lattissima® produces little to no milk foam. That is not the way to start a morning, but don’t worry! The Caffenu® Milk System Cleaner makes this an easy fix, and you will have your morning cuppa in no time!

It is likely that there’s some milk residue present. Not only can this clog up your milk system with sour milk, but it also provides the ideal environment for bacteria and germs to breed and thrive. We don’t even want to get into the old, smelly milk particles that may be present in your coffee! Gross!

Now, let’s get cleaning! If your Nespresso® Lattissima® has a “Clean” button, you can start there. Simply press the button and allow the machine to flush itself out. It is important to note that this does not deep clean your machine’s frother, but rather flushes out some blockage.

Next, you will need the Caffenu® Milk System Cleaner. Follow these steps:

  1. Create the cleaning solution in a container or directly in the milk container: Mix 50 ml of the Caffenu® Milk System Cleaner with 500 ml of cold water (if you have a smaller milk container, follow the 10:1 ratio, for example, if your milk system container is only 300 ml, add 30ml solution to 300 ml cold water).
  2. Insert the suction tube into the container with the cleaning solution
  3. Run the solution through the milk circuit.
  4. Repeat the process with clean cold water to thoroughly rinse all components.

As an extra measure, after completing the rinsing process, you can also disassemble the milk system and other accessories and wash the pieces either by hand or in a dishwasher. We also recommend regular cleaning & descaling maintenance to keep your Nespresso® Lattissima® in tip-top shape. The Caffenu® Nespresso® Compatible Descaling & Cleaning Kit is the perfect solution for monthly maintenance.

Once again, another year has come and just about gone. 2022 has been an opportunity to overcome the many challenges brought on by the previous two years, and truly exhibit the strength that arises through teamwork and persistence.

There is also much gratitude to express to our customer base for the massive support throughout this year. A big thanks is also due to our new customers who have welcomed the Caffenu brand onto their shelves!

Let us raise a cup of coffee to the year that has been!

2022 Caffenu Highlights

There are a few high points that require recognition this year; from new product launches to new relationships. 2022 has been a year for the Caffenu team to shift focus across many spheres, which includes creating room to develop new products and truly emphasise our passion for servicing the coffee industry.

Further efforts were put into launching a brand Nu website and creating plenty of educational video content and blogs, allowing coffee lovers to see the importance of cleaning a coffee machine and how to do it the right way.

New cleaning products for coffee machines such as Jura® and Breville® machines were also introduced. All of this is possible with the superb team at the Caffenu headquarters!

Check out our 2022 highlights video to see more of what the year had to offer.

We would once again like to thank all our incredible distributors, partners, resellers, and customers for your continued support and trust in our brand. This is to a future of strong and successful relationships.

We wish you a spectacular end to 2022 and an even greater 2023. Happy holidays to you and your loved ones. Cheers!

You love your Nespresso® machine, and it gives you love. You clean and descale it at least once a month to keep it in tip-top shape and stay on top of the maintenance schedule. Yet, sometimes, your machine only makes half a cup of coffee, or you end up with a watery and bitter cuppa. These things do tend to happen, even with proper maintenance and cleaning, but don’t fret! In this blog, you will find quick & easy solutions to some common Nespresso® issues that won’t cost you thousands!

Nespresso® Machine is making only half a cup

If your Nespresso® machine only makes half a cup lately, you might have to reset your machine to factory settings. Don’t worry, it’s less daunting than it sounds! This guide will help you reset or programme your machine to your specific needs in less than 5 minutes!

Nespresso® Machine is making watery coffee

Do you find that your Nespresso® machine is brewing more water than coffee? Yuck! We can only imagine the disappointment, but fear not! This blog will help you identify and rectify the problem, leaving you with a delicious, fresh cup of coffee with the appropriate amount of water!

Nespresso® Machine is clogged and pouring slowly

Is your Nespresso® machine clogged, giving you poor and very slow flow? Or pouring coffee slower or thinner than usual? It might be that coffee is not flowing properly or even flowing at all, just slowly dripping out of the machine. Or perhaps you are not happy with the amount of coffee you are getting in your cup lately? Read more here to find out how to fix and prevent the flow problem from occurring again in the future!

Nespresso® making bitter coffee

When brewing a Nespresso® coffee, you should expect to taste some sweetness, acidity, a pleasing body, and, of course, freshness with a pleasant aftertaste. One thing you should not expect is a foul, bitter taste. This is not to say there isn’t any bitter profile at all; however, an overwhelming bitterness should never be welcome in a cup. Learn how to get back that coffee deliciousness here!

Do you have any other issues not listed here? Find your problem & an easy solution in this blog and start enjoying your coffee the way it is meant to be enjoyed: hot, fresh & delicious!

Remember, a little maintenance goes a long way in preventing future problems, that’s why we recommend regular cleaning & descaling. Love your coffee machine and it will love you back!

Descaling is a very important step in maintaining your coffee machine & ensuring you get a perfectly hot & fresh cup of coffee. Descaling isn’t just for your coffee machine though; we recommend regular descaling on kettles & urns as well to keep them in tip-top shape.

Before we start, we recommend that you descale your coffee machine, kettle or urn every 2 – 4 months depending on how many cups you have per month and the water hardness of your area.

To descale your coffee machine, it is best to consult your manufacturer’s instruction manual for descaling and rinsing procedures as the below are general instructions. Most machines have a descaling setting.

Coffee Machines

  1. Empty 100ml (single dose) Caffenu Eco Descaler into the water tank with 500 ml of water to create the descaling solution.
  2. Place a large container under the brew spout and run approximately 200 ml of the solution through the brew cycle into the container.
  3. Run approximately 200 ml; of the solution through the steam wand (if your machine has one) into the container.
  4. Repeat steps 2 & 3 until all of the solution is used up, allowing the machine to sit for 5 minutes in between each run.
  5. Empty the water tank and rinse well.
  6. Rinse the machine by running one full tank of clean water through the machine (repeating steps 2 & 3 with water only).
  7. After you are done descaling your machine, clean the appliance and surrounding area with a clean, damp cloth.

Kettles & Urns

  1. Empty 100 ml (single dose) Caffenu Eco Descaler into the kettle or urn with 500 ml of water. For larger urns, use 200 ml (double dose) with 1l of water.
  2. Bring the appliance to boil and allow the boiled solution to stand for 10 min to ensure optimum scale removal.
  3. Empty the appliance carefully, directly into a sink and rinse thoroughly.
  4. Wipe the appliance with a clean and damp cloth.

In addition to using the Caffenu Eco descaler, we recommend using a Caffenu Cleaning Capsule (for your specific machine). Additionally, we recommend cleaning tablets if you own a professional, and/or fully automatic/bean to cup machine. Doing so not only ensures optimal machine performance and maintenance, but also for your health and the perfect cup of coffee every time!

Check out this video for easy visual instructions on how to use Caffenu Eco Descaler on a Nespresso® Machine:

Have you ever splurged on some seriously good beans only to end up with a disappointing espresso? Its definitely happened to us! But don’t worry, here are 3 common mistakes to avoid when making your next cuppa, ensuring you end up with the freshest, smoothest coffee in town!

1. The Freshness of the Coffee

The first mistake most people make when trying to create the perfect espresso at home is not using freshly roasted or ground coffee. Coffee begins to oxidize or “age” once roasted. Most professional baristas agree that coffee is at its best 2 – 5 days after being roasted. However, you can still use them, ideally, between 7 and 14 days when properly sealed and stored. The fresher the coffee, the richer the taste! It is also advised to ground the exact quantity necessary for the number of cups you are about to brew. This is because subtle aromatic compounds of coffee start deteriorating minutes after grinding.

2. The milk

We do not recommend using low-fat milk for frothing, as it will leave you with milk filled with bubbles and no texture, which will result in a less smooth, unbalanced coffee. It will not be as rich or sweet, which could be why your lattes and cappuccinos sometimes feel like a flop.

3. Not Cleaning Your Machine

Cleaning your machine is one of the most important but most often overlooked parts of owning an espresso machine. Daily and weekly cleaning & maintenance are essential for your coffee machine’s longevity & to ensure the perfect cup of coffee. We recommend using the Caffenu Cleaning Powder or the Caffenu Tablets Blister to ensure the internal components of your machine stay sparkly clean & fresh while the Caffenu Milk System Cleaner will help keep bacteria at bay when it comes to your built-in steam wand.

It is no secret that only a clean machine makes the best coffee. Any barista can testify to that, but did you know that there’s more to cleaning an espresso machine than just giving it a wipe down after every use? Today we look at cleaning your espresso machine’s group heads.

The group head is one of the most important yet most overlooked areas of an espresso machine. It is extremely important to keep this area clean as this is where the coffee meets the machine. Here we set out a step-by-step guide for how you can maintain & clean your group heads.

Regular maintenance and cleaning of your beloved espresso machine goes a long way, not only in saving you money on replacements & services but also in ensuring you get the freshest cup of coffee, every time!

You may have a coffee obsession and want to buy a coffee machine, but you’re not sure where to begin or what to look out for. Because let’s face it, there are hundreds of coffee machine types on the market.

Before you decide to buy a coffee machine, consider a few factors that will determine whether the coffee maker will fulfil your actual needs. Coffee machines are used by certain coffee drinkers to brew coffee at home, at work, at restaurants, and in cafés. Furthermore, whatever you intend to use your coffee machine for, you need to ensure that it meets your expectations.

Here are the Top 4 Things you need to check before buying a coffee machine:

1. Type of Machine

Coffee enthusiasts can choose from a variety of coffee machines, each with its own set of features and functionality:

Capsule Coffee Machine – The ultimate convenience to make professional coffee at home within seconds. Simply insert a coffee pod, enjoy. This is perfect for convenience coffee lovers who want a good cup on the go.

Bean To Cup – A bean to cup machine grinds beans fresh to preserve the flavour of oils in the beans. Perfect for office settings where 5 or more people make coffee at the same time.

Manual Espresso – Looking to get more involved in actual coffee making with a professional taste? Then you should try a manual Espresso machine. Once you’ve mastered the skills, you’ll be able to make coffee exactly to your liking.

Filter Coffee – An affordable and reliable coffee maker that allows you to brew a large pot of coffee at once. All you need are your favourite coffee grounds and some cold water to make a wonderful cup of coffee.

2. Capacity & Speed

You should think about how many individuals the coffee maker will serve as well as how many cups it can brew. You’ll need a machine with a huge capacity if you plan on serving a significant number of individuals, however if you’re buying one for your home, you’ll require something much smaller. Consider a capsule or vending machine if you need a machine that brews quickly.

3. Maintenance

When it comes to determining which machine to buy, maintenance is crucial. You should be aware that you will need to clean your machine on a daily basis in order for it to last. The longevity and functionality of your coffee machine are determined by how well you maintain it. Varied machines have different requirements when it comes to maintenance. You’ll need to commit to daily cleaning and more intensive cleaning on occasion if you want to keep enjoying a superb cup of coffee.

4. Material & Quality

Convenience and user friendliness are usually at the top of the list when looking for a new coffee maker, and understandably so, but it’s also critical that the coffee machine is safe to use. To determine whether a coffee machine is safe to use look for one that has a BPA-Free label on it. Coffee machines with plastic material inside are dangerous, when this plastic comes into contact with hot liquids it releases a chemical known as BPA which is harmful to your health.

When purchasing a coffee machine, make sure it is convenient, safe to use, and easy to operate. A coffee machine that checks all of those criteria is dependable and capable of producing nearly any coffee beverage. How can you know if a coffee maker is worthwhile? Simply said, the finest machine to buy is one that is simple to use, does not endanger your health or safety, and comes with a guarantee, maintenance, and repair in the event it malfunctions.

Cleaning and maintaining your coffee equipment is as important as the coffee you buy when it comes to fresh quality coffee. Some cleaning products are simply a non-negotiable if you want to look after your equipment properly. We had a look at the Top 4 most popular Caffenu coffee machine cleaning products and will tell you below exactly how to use them and on which coffee machine they can and should be used on. Here’s to cleaning your coffee machine and enjoying fresher coffee!

The Top 4 Most Popular Caffenu cleaning products for coffee machines are

1. Eco Descaler:

The Descaler can be used on any coffee machine, kettle, and urn. It is probably the most important first step which any coffee machine requires so that limescale and mineral build-up does not lead to cold coffee, and machine blockage. Descale at least every 2-4 months depending on water hardness in your area.

Always consult your manufacturer’s instructions for descaling and rinsing procedures, first. General instructions below.

For Coffee Machines

  1. Empty 100 ml dose into water tank with 500 ml of water for the descaling solution.
  2. Insert large container under the brew spout and run 200 ml of the solution through the brew cycle.
  3. Run the 200 ml of the solution through the steam wand if applicable.
  4. Repeat step 2 & 3 until the solution is used up, allow the machine to sit for 5 minutes in between each run. When done empty and rinse water tank.
  5. Run one full tank of clean water through the machine to rinse it.
  6. Wipe surrounding surfaces with a damp cloth after descaling.

For Kettle and Urns

  1. Empty 100 ml into appliance with 500 ml of water. Empty 200 ml in 1 litre of water for Urns.
  2. Bring appliance to boil and allow boiled solution to stand for 10 minutes.
  3. Carefully empty appliance into sink and rinse.
  4. Wipe surrounding surfaces with a damp cloth after descaling.

Avoid splashing descaler on acid intolerant surfaces such as marble, silver, and limestone. Check out this cool video for more information on How to Use Caffenu Descaler.

2. Cleaning Capsules:

The Caffenu cleaning capsule cleans the brewing chamber and spout of your machine in just 2 minutes. It removes residue and build-up from inaccessible areas. Here at Caffenu we have a wide range of Cleaning capsules. Take a look at the range of Caffenu cleaning capsules. See below for instructions on how to use most cleaning capsules.

  1. Open lever and insert cleaning capsule, close lever. Press button for 30 ml cup.
  2. Wait 1 minute. Press button for 100 ml cup.
  3. Open lever to eject capsule.
  4. Close lever; press button for 200 ml cup twice to rinse.
  5. Soak drip using the cleaning solution. Empty capsule container and rinse.

Here is a cool video showing you how to use our Nespresso compatible cleaning capsule.

3. Cleaning Tablets:

The Caffenu cleaning tablets remove dirty coffee oils, odours and bitter tannins found inside brewing units, pots, and filters. They are suitable to be used on Fully Automatic, Espresso, and Filter coffee machines.

For machines with chute/chamber for pre-ground coffee 

  1. Remove brewing unit out of the machine and rinse thoroughly. Re-insert the rinsed brewing unit.
  2. Place large cup underneath the spout.
  3. Insert cleaning tablet into the chute.
  4. Select the coffee pre-grounds and select for one cup of coffee.
  5. Interrupt the programme by turning appliance off using main switch.
  6. Switch appliance on again, conduct step 4 to rinse at least three times.
  7. Remove brewing and rinse thoroughly.
  8. Soak the drip tray in the cleaning solution, allow cleaning how cleaning solution to sit for 5 minutes then rinse drip tray.

For machines with a portafilter/coffee handle with back flushing capability

  1. Turn machine on, place cleaning tablet inside the blind filter.
  2. Clamp the portafilter/coffee handle into the coffee machine.
  3. Start brew cycle for 10 seconds, then stop for 10 seconds. Repeat procedure 5 times.
  4. Remove portafilter and start brew cycle, rinse portafilter with water from group head.
  5. Re-insert portafilter with no tablet, conduct flushing procedure as in step 3 twice.
  6. Make and pour away the first cup of coffee for perfect coffee taste.

Find more information on our cleaning tablets, their usage instructions, and suitability.

4. Cleaning Powder:

The Caffenu cleaning powder removes dirty coffee oils, odours and bitter tannins from your group heads, lines, and valves. Suitable for all Manual and Semi-Automatic Espresso Machines.

Group Head Back Flushing Cleaning:

Place 1 teaspoon (3-5 g) of cleaning powder in the blind filter. Start brew cycle for 10 seconds, then stop for 10 seconds. Repeat the procedure 5 times. Remove portafilter and start brew cycle, rinse portafilter with water from group head. Re-insert portafilter without the powder and conduct flushing procedure. Make and discard the first cup of Espresso.

Weekly cleaning of filters, handles, holders, trays, and cups:

Dissolve 2 teaspoons (8-10 g) of cleaning powder per 1 litre of how water in a suitable container. Place objects to clean in solution for 20 minutes, ensure parts are clean. Rinse with fresh water thoroughly.

Check this short video on How to clean commercial machines with Caffenu Cleaning Powder.

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